Risk & Response
Incidents
Incidents captured from operational systems or logged manually, triaged for severity and escalated to claims, investigations or legal.
Sprinkler head failure flooding tenant suites INC-2026-1188 · Property damage · Harbour Centre Tower, L8–L10 | 2776226.5589.071926 Ext: FL-INC-88213 (FrontLine) | FrontLine | 2026-07-19 03:12 | Night security | Critical | CLM-2026-0031 | Investigation | Property Management | 75% At risk |
Visitor fall on wet lobby floor INC-2026-1204 · Injury · Harbour Centre Tower, lobby | 2776226.7920.060226 Ext: FL-INC-88377 (FrontLine) | FrontLine | 2026-06-02 11:45 | D. Chen | High | CLM-2026-0028 | Escalated | Global Corporation | 60% Critical |
Misdirected tenant statement email INC-2026-1229 · Privacy breach · Corporate Office | 2776226.7169.080626 Ext: OPC-PB-2026-0412 (Privacy Commissioner) | Manual entry | 2026-08-06 15:20 | A. Boulanger | Moderate | PRV-2026-0044 | Under Review | Facility Services | 86% Watch |
Unauthorized after-hours access attempt INC-2026-1233 · Security · Riverside Commons | 2776226.7026.080926 Ext: IBS-SEC-55120 (Ironbridge Security) | FieldWorx | 2026-08-09 23:41 | Ironbridge Security | Moderate | — | Reported | Facility Services | 94% Watch |
Scaffold near-miss — expansion project INC-2026-1240 · Construction · Weston Industrial Park | 2427226.8384.081126 Ext: BP-HS-2026-1140 (BuildPoint) | BuildPoint | 2026-08-11 08:02 | N. Sharma | High | INV-2026-0009 | Investigation | Global Corporation | 82% At risk |